Kevin Taitz
I've designed software for Delta, Coca-Cola, and AT&T for 20+ years. Now I design AI products and direct the agents that build them.
20+Years designing software
15Years of Fortune 500 consulting
4AI-built apps
2Years with AI agents
Featured Work
Sample Work
01
LocumTenens.com
Service Blueprint – Mobile App
Shadowed users from every department involved in onboarding, talked to physicians, built the design system and React prototype.
User research, Service design, Mobile app design, Design system, User testing
2025–26
02
Chef Vola's
Reservation System
Created a fully automated reservation system using AI voices and the app used by the owner to review seatings, manage tables, and rate customers.
Business rules, Phone system, Design system, iOS app
2026
03
idyll.care
Family Health
Built an AI companion app for a senior's iPad and a caregiver app the family uses on their iPhones.
Strategy, Brand, App design, Companion agent training, Engineering
2026
04
Confidential
Shopify Design Agent
Created an agent that takes a Claude Design file and converts it into a live Shopify theme with live inventory from NetSuite.
Agent training, Skill development, Engineering, Prototyping
2026
05
Delta Air Lines
DeltaNet
Conducted 40+ interviews across divisions, designed a dashboard fully customized for each division to centralize communication and tools.
User research, Card sorting, Wireframes, Design, Style guide
2018
06
Cox Business
Online Business Account Management
Interviewed users, built an executive prototype, and designed the self-serve portal for business phone accounts.
User research and interviews, Executive prototype, Design system, Design
2020
07
Purchasing Power
Mobile App
Interviewed stakeholders, found where sign-ups failed, and designed a phone-first sign-up and prototype.
Stakeholder interviews, User research, Design, Prototype
2018–19
08
Floor & Decor
Wayfinding
Researched how customers find their aisle and designed the signs, shown to executives in photos of real stores.
User research, Executive prototype
2019
09
Coca-Cola
Volume Performance
Researched, designed, and built the front end of volume performance dashboards.
Research, Design, Front-end development
2018
10
Secureworks
Red Cloak
Researched analyst workflows and set the design direction for a live network map and investigation flows.
Research, Workflows, Design direction
2018
11
Cox Communications
Cox One
Researched, designed, and built the front end of a shared homepage for field, sales, and headquarters staff.
Research, Design, Front-end development
2017
12
IHG
Branding and Marketing
Designed the information architecture and pages for a marketing portal shared by 13 hotel brands.
Research, Design, Front-end development
2017
13
IHG
Guest Booking and Sign-in
Mapped how guests book and sign in on the web, by phone, and at the front desk, then wireframed the fixes and a roadmap.
Workshops, Journey mapping, Wireframes, Roadmap
2017
14
SunTrust
Intranet Templates
Designed page templates and a component library that page authors could build with.
Research, Design, Front-end development
2015
15
Boys & Girls Clubs of America
Communication Hub
Designed one place for files and news, shared by the national office and local clubs.
Research, Design, Front-end development
2014
16
AT&T
Marketing Repository
Designed and built a front end on SharePoint so marketing could find and track its files.
Research, Design, Front-end development
2011
17
Cox Enterprises
Daily Dash
Designed a widget intranet that separates required alerts from optional ones.
Research, Design, Front-end development
2011
18
Coca-Cola
Compensation Recommendation Tool
Designed a tool for merit and bonus decisions against guideline ranges and budgets.
Research, Design, Front-end development
2009–11
19
AT&T
Corporate Owned Retail
Designed a full-screen map portal for store planning and site decisions.
Research, Design, Front-end development
2009
20
Coca-Cola Enterprises
Coke.net
Designed a B2B site where businesses sign up to sell Coca-Cola products, suppliers apply to work with Coca-Cola, and existing accounts get order forms and program resources.
Research, Design, Front-end development
2009
LocumTenens.com
Service Blueprint – Mobile App
User research, Service design, Mobile app design, Design system, User testing
Chef Vola's
Reservation System
Business rules, Phone system, Design system, iOS app
idyll.care
Family Health
Strategy, Brand, App design, Companion agent training, Engineering
Confidential
Shopify Design Agent
Agent training, Skill development, Engineering, Prototyping
Delta Air Lines
DeltaNet
User research, Card sorting, Wireframes, Design, Style guide
Cox Business
Online Business Account Management
User research and interviews, Executive prototype, Design system, Design
Purchasing Power
Mobile App
Stakeholder interviews, User research, Design, Prototype
Floor & Decor
Wayfinding
User research, Executive prototype
Coca-Cola
Volume Performance
Research, Design, Front-end development
Secureworks
Red Cloak
Research, Workflows, Design direction
Cox Communications
Cox One
Research, Design, Front-end development
IHG
Branding and Marketing
Research, Design, Front-end development
IHG
Guest Booking and Sign-in
Workshops, Journey mapping, Wireframes, Roadmap
SunTrust
Intranet Templates
Research, Design, Front-end development
Boys & Girls Clubs of America
Communication Hub
Research, Design, Front-end development
AT&T
Marketing Repository
Research, Design, Front-end development
Cox Enterprises
Daily Dash
Research, Design, Front-end development
Coca-Cola
Compensation Recommendation Tool
Research, Design, Front-end development
AT&T
Corporate Owned Retail
Research, Design, Front-end development
Coca-Cola Enterprises
Coke.net
Research, Design, Front-end development
How I Build With Agents
I write the specs and the rules and make every design call. The agents write the code. I review every screen before it ships.
→
- I write the specs.
- I write the business rules.
- I make every design call.
- I review every screen and every merge.
- I talk to agents midstream to course correct.
Spec · Chef Vola's · Booking rulesv3
R1The app books the table as soon as one that fits is open.
R2Parties of 8 or more get a card-hold link. Charged only for a no-show.
R3If the time is full, offer the 3 nearest open times.
R4Flag any name the line only heard, so the owner checks the spelling.
R5Capacity is worked out in one place. The app and the phone both use it.
→
- Build working code from my specs and wireframes.
- Draw new screens with the design system's tokens and components.
- Run the tests and capture every screen for my review.
- Keep the design system, docs, and project tracking current.
Wireframe · Request screen · Handed to the agents
1One request per screen.
2The verdict comes first. Open, nearly full, or full.
3Shows only for parties of 8 or more. Rule R2.
4Booked by the app. The owner can still change it. Rule R1.
- Me · Every design and product call
- Claude Code · Engineering
- Claude Design · Prototypes
- Grok Bot · QA
Shipped · Chef Vola's · Request screen
About
I spent about nine years at a digital agency on transactional and branding websites. Then I spent 15 years at Slalom, from consultant to Director, Experience Design. I did the research, design, and prototyping myself. I also managed and mentored a team of about 15 UX designers.
I was embedded at Delta for four years and at Coca-Cola for three. Since 2025 I've worked as a contractor and on my own products. I design them, and I direct AI agents to build them.
The problems are still out there, and I still love solving them.
AI product designSystem prompts and agent instructionsEvals and model selectionConversation and voice designVisual designResearch and interviewsService designInformation architectureInteraction design and prototypingUX writingAccessibilityDesign systems for teams and agents